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STORE POLICIES

PURCHASING FIREARMS ONLINE

It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may be picked up at our store or shipped to an FFL (gun store) near you. We will contact and verify the FFL you select during checkout before we ship your firearm(s).

RETURNS

If you are not satisfied with your purchase, please contact us within 15 business days of purchase.

Sales on the following items are final:

    1. Special orders.
    2. Products sold "as is" or "used" or that have been installed or used after receipt.
    3. NFA items.
    4. Illumination devices, electronic sights and optics.
    5. Items ordered online and not currently in stock at our store are considered special orders and are non-refundable.
    6. Firearms
    7. Ammunition

 

USED FIREARMS

Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.

GENERAL FIREARM SALES

All firearms, magazines, receivers, and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special-order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special-order items. Firearm Solutions will package all firearms purchased from us and ship them back to the manufacture for warranty work. This does not include FFL transfered items. 

SECURE TRANSMISSION  

All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

ORDER FULFILLMENT

All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

ONLINE PRICE & DESCRIPTION ERRORS

Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

AMMUNITION PURCHASES

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

 

Due to the unique nature of our business and constantly changing local legislature, please check your local laws for restrictions before ordering ammunition.

Unfortunately, due to a combination of regulations and shipping constraints, we cannot ship to the following locations: Alaska, California, Chicago (we can ship to other areas in the state of IL, just not Chicago), Connecticut, Hawaii, Massachusetts, New York, Washington, DC, APO/ FPO Addresses, International Addresses, United States Territories, P.O. Box when shipping to the United States ( a physical address is required)

Applicable IL Statute: b-5) Any resident may purchase ammunition from a person outside of Illinois. Any resident purchasing ammunition outside the State of Illinois must provide the seller with a copy of his or her valid Firearm Owner's Identification Card and either his or her Illinois driver's license or Illinois State Identification Card prior to the shipment of the ammunition. The ammunition may be shipped only to an address on either of those 2 documents.

According to New Jersey Statutes Annotated 2C:58-3.3., our office is required to obtain a copy of one of the following documents before your order can be shipped: a copy of your valid firearms purchaser identification card, a valid copy of a permit to purchase a handgun, or a valid permit to carry a handgun.